SHIPPING & RETURNS

Shipping Policy
Currently, we are only able to ship locally in Singapore. For further queries or requests, please do not hesitate to contact us at info@Oriollegames.com
Free standard shipping will be available for orders up to SGD$150 or more.
Free same-day* shipping will be available upon SGD$200 or more.
*Same-day shipping applies for orders made before 16:30hrs (any order after 16:30hrs will be delivered on the next delivery schedule) [Friday to sunday same-day delivery will be made on the next available slot in the schedule]
Same-day delivery schedule:
Monday-Thursday : 19:00hrs - 23:00hrs              
Return & refund Policy

Items sold cannot be returned/ refunded unless certain requirements are met:

- Missing components

- Damage Components (not including mishap during handling of said components [e.g. teared cardboard pieces while      removing them from the punchboards)

- Damaged exteriors with Shrink-wrap/ packaging intact.

To initiate a refund, you can contact us at info@oriollegames.com within 5 working days of receiving the item.

If your return request is accepted, we’ll provide you with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.